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Turn one stay into three

Every guest profile carries its own history, every enquiry is tracked until it books itself, and loyalty keeps a guest coming back.

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One profile, an enquiry pipeline, and loyalty that remembers

  • Guest profiles carry threaded notes and custom tags across every stay.
  • An enquiry pipeline captures contact-bearing searches and auto-converts them when they book.
  • Loyalty points and redemption keep a guest coming back.
Enquiry pipeline for Hotel Mahal Palace: an enquiry card for Ananya Iyer, 2 adults, this weekend, moves from New to Contacted with a WhatsApp ping, then to Converted showing 7,600 rupees, a loyalty-points counter ticks up to plus 76 points, and a Repeat guest, 3rd stay badge appears.
  • Guest profiles with notes & tags

    Threaded notes and custom tags travel with a guest across every stay, so the next visit starts warm.

  • An enquiry pipeline that converts itself

    Contact-bearing searches from your website, WhatsApp or front desk become enquiries, tracked through a pipeline that auto-converts the moment they book.

  • Loyalty points & redemption

    Guests earn and redeem loyalty points on their stays, right inside the same profile.

  • An availability search optimizer for reception

    Reception finds the best available room combination for a request in seconds, not a manual scan of the rack.

Where do enquiries come from?
Anywhere a contact is left — your website, WhatsApp or a front-desk search — becomes an enquiry in the pipeline.
Does an enquiry become a booking automatically?
Yes. The moment that contact books, the enquiry auto-converts — no manual tracking needed.
Is there loyalty?
Yes — guests earn and redeem loyalty points on their stays.
Can reception find the best available room fast?
Yes. The availability search optimizer surfaces the best room combination for a request in seconds.

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